Jack Frost Design - The Digital Agency

Copilot ROI Is Real — And Multiplied by Training

Copilot ROI Is Real — And Multiplied by Training

Most executives and managers with a Microsoft 365 tenant have heard about Microsoft Copilot. It's getting a lot of attention — and for good reason. But many leaders still wonder: what makes it such a game changer, and where does it actually fit into their organization?

Read More
Integrating AI into Business: ChatGPT or Microsoft Copilot?

Integrating AI into Business: ChatGPT or Microsoft Copilot?

As artificial intelligence (AI) technology rapidly advances, many executives are grappling with the question of how to integrate AI into their business environments. Two key players in this space are ChatGPT and Microsoft Copilot. While both offer significant advantages, understanding the strengths of each product, the return on investment (ROI), licensing commitments, and the future of AI in the workplace is essential to making an informed decision. In this analysis, we compare these two options to help businesses navigate their AI integration journey.

Read More
Eliminate 65% of Your Documents—and Watch Productivity Soar

Eliminate 65% of Your Documents—and Watch Productivity Soar

Eliminate 65% of Your Documents—and Watch Productivity Soar

If your organization is like most, your document libraries are probably overflowing with unnecessary files. Over time, duplicates, trivial documents, and outdated content build up, creating a chaotic and inefficient system. This not only slows down employees but also hinders AI tools like Microsoft Copilot from performing at their best. In fact, studies suggest that up to 65% of documents in a typical company could be deleted without any impact on daily operations. Imagine the productivity gains if your system were leaner, more organized, and easier to navigate.

Read More
Top 10 "Likely" Copilot Issues... and how to Prevent Them

Top 10 "Likely" Copilot Issues... and how to Prevent Them

Even Microsoft Copilot can misfire without guidance. Here are the top 10 common issues—and how to prevent them using training, governance, and workflow discipline.

Read More
Effortless Intranet Transformations:  From Unruly to Unified - Reorganizing Digital Chaos

Effortless Intranet Transformations: From Unruly to Unified - Reorganizing Digital Chaos

Is your Microsoft 365 environment overflowing with redundant sites and scattered files? Learn how to unify your intranet—streamlining structure, boosting productivity, and eliminating digital clutter with a simple, department-first approach.

Read More
Future-Proofing Your Intranet: Scalability Concerns and Solutions

Future-Proofing Your Intranet: Scalability Concerns and Solutions

As organizations grow, their intranets must evolve. Learn five proven ways to future-proof your Microsoft 365 intranet—improving scalability, governance, and performance while reducing long-term risk.

Read More
Leading by Example: How CXO’s Champion Digital Transformation

Leading by Example: How CXO’s Champion Digital Transformation

True digital transformation starts at the top. Discover how CXOs can lead by example—using modern AI, automation, and collaboration tools to accelerate adoption and inspire cultural change across the organization.

Read More
Unlocking Competitive Advantage: A C-Suite Guide to Technology Awareness

Unlocking Competitive Advantage: A C-Suite Guide to Technology Awareness

Empower your leadership team with awareness training that turns Microsoft 365’s hidden capabilities into strategic advantages. Learn how C-suite executives can future-proof their organizations and outperform competitors through informed digital leadership.

Read More
CXO Strategies for Microsoft365, Finding the Sweet Spots

CXO Strategies for Microsoft365, Finding the Sweet Spots

Microsoft 365 isn’t just another productivity suite—it’s a business revolution. Learn how CXOs are harnessing automation, integration, and governance to enhance efficiency, security, and long-term ROI.

Read More
Microsoft 365 New Year’s Resolutions for 2023

Microsoft 365 New Year’s Resolutions for 2023

Too many managers don't realize that every time an organization creates a new Microsoft Team, Teams creates a new SharePoint site to store documents passed between participants during a meeting. Additionally, the creation of “private” Channels also create new SharePoint sites and libraries. This has resulted in many organizations ending up with hundreds of SharePoint sites and libraries(with documents) being inadvertently created.

Read More
Can SharePoint Online and Office 365 be used as a Records Management System?

Can SharePoint Online and Office 365 be used as a Records Management System?

We asked the experts… Then we tried it.

This article explains how Records Management was implemented in SharePoint 2016 using Record Centers and Content Organizer Rules.

While these methods are now legacy, the post remains valuable for understanding how modern Microsoft 365 compliance features—like Purview retention labels—evolved from earlier approaches.

Read More
The 3 Most Common Mistakes in Office 365 and SharePoint Deployments

The 3 Most Common Mistakes in Office 365 and SharePoint Deployments

Many Office 365 and SharePoint deployments fail for the same three reasons: lack of vision, planning, and training.

Learn how to fix these issues and ensure your Microsoft 365 rollout delivers the ROI your organization expects.

Read More