Jack Frost Design - The Digital Agency
M365 Support Services
Every organization is trying to understand how AI fits into its daily operations — but success still depends on the same fundamentals: structure, training, and leadership.
Our M365 Support Services ensure that your Intranet, your people, and your strategy all work together — safely, efficiently, and intelligently
AI Is Resetting Everyone’s M365 Priorities.
Over the next three years, organizations that fail to integrate AI into daily workflows risk being left behind. But here’s the reality: AI can’t deliver consistent, strategic value when it’s built on chaos.
That’s why our primary focus is on Copilot Safe Zones — curated environments within Microsoft 365 where Copilot can access accurate, governed content and deliver trusted insights. Safe Zones are the essential foundation for thriving in the age of AI.
Many organizations still need supporting services to get there. That’s why we provide a full range of strategic and tactical M365 support services — each designed to strengthen your Safe Zone foundation and accelerate meaningful results.
Structure: The Architecture That Makes AI Smarter
Your Intranet has never been more important. A well-designed intranet isn’t just a convenience — it’s the structure that protects you from AI errors and empowers your AI to deliver truly miraculous insights.
The Safe Zones strategy allows organizations to transform intelligently, one department at a time, without disrupting daily work. Each department’s Safe Zone becomes both a foundation for phenomenal AI performance and a building block for your next-generation intranet — one that grows organically, securely, and intelligently.
Training: The Key to Every Successful Transformation
For more than 20 years, training — or the lack of it — has consistently been identified as the number one reason major IT projects fail, including intranets. We changed that.
Jack Frost Design pioneered the concept of embedding complete curricula of bite-sized, training videos directly inside our clients’ intranets — creating platforms that are not only self-training but self-supporting too. Custom video training like this allows for the easy incorporation of the organization's policies and procedures, reinforcing governance painlessly. This approach keeps knowledge accessible, up to date, and consistent across your organization.
Today, we apply those same principles to AI education — giving employees the skills and confidence to use Copilot and other tools effectively, while ensuring ongoing support lives right where they work.
Consulting: Empowering Your Strategy in the Age of AI
We love helping organizations solve the modern challenges of digital transformation — especially in this new era of artificial intelligence.
Our Safe Zones strategy allows companies to implement a true enterprise AI that understands each department individually and the relationships between them.
That creates something entirely new: a connected intelligence capable of generating enterprise-wide insights and strategies — a competitive advantage most organizations never imagined possible.
Through focused strategy sessions and practical project roadmaps, we empower teams to turn this vision into a reality for their organization.
Imagine an enterprise AI that completely understood all of the policies and procedures of all of your major departments. Now imagine that it can simultaneously take all of those pieces of information into account when you ask it a strategic question.
What questions will you ask?
We can help you achieve that easily and inexpensively!
