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Poor Adoption & High Support Costs.

SharePoint has high support costsThe SharePoint Community generally agrees that the platform suffers significantly from these two issues. 

  • Poor Adoption: Only 22% actively use SharePoint (IDC Poll )
  • High Support Costs: Support  Cost per user - $46/mo. (Osterman Research)

JFD was having the problem too...
With over 45 SharePoint Portals and Intranets to support, conventional training wasn't working for us either. We needed to understand the root cause and find a solution.




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